Help
Frequently asked questions
Everything about buying, certification and trade accounts. Can’t find it? Get in touch.
Are all your diamonds natural?
Yes. Every stone we trade is a natural fancy colour diamond and is independently certified by GIA, IGI or HRD.
Why dont I see prices?
Live pricing is shown to logged-in trade customers. Apply for a trade account to unlock pricing and trading tools.
How do I get a trade account?
Use Apply for trade access. Once approved you will see the full inventory, live pricing and trading tools.
What does a hold or an offer mean?
A hold reserves a stone while you confirm a sale. An offer proposes a price; our team can accept, counter or decline.
Where are your stones located?
Across our offices in Hong Kong, Mumbai, Surat and Dubai. Each listing shows its current location.
Do you sell finished jewellery?
Yes, alongside loose certified diamonds we offer a curated range of finished jewellery.